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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aaliyah Forrester-Tucker

September 26, 2023

1  out of  5 rating by Aaliyah Forrester-Tucker
"Terrible terrible terrible customer service. The young lady that had answered the phone, I believe her name was Katherine, needs an attitude adjustment if she’s going to continue to work in customer service. Melissa seems to never been in office, so we were constantly speaking to her receptionist. We will be switching over to another agent for both our home owners and auto policies."

Eric Keel

January 26, 2023

5  out of  5 rating by Eric Keel
"Great rates. Great service. I'll stick with Melissa Ray's office as long as I need car insurance."

Chris Smith

January 11, 2023

5  out of  5 rating by Chris Smith
"The ladies in the office are always friendly and happy to help!"

Mark Johnson Sr

January 10, 2023

4  out of  5 rating by Mark Johnson Sr
"Good service"


August 21, 2022

3  out of  5 rating by MD N
"Customer service could improve also the knowledge of the people who answer the phone. OR have them actually route you to Mellisa Ray. Never got to speak to her the 5 times I called. Always was helped with other agents. I did ask for Ms Ray but was told she was busy."

Sarah Heredia

June 20, 2022

5  out of  5 rating by Sarah Heredia
"They are alway so nice."

Betina Alshami

November 19, 2021

5  out of  5 rating by Betina Alshami
"Best rates around. Excellent service. I absolutely love my agent. Thank you Melissa Ray"

Leslie Rozier

October 23, 2021

5  out of  5 rating by Leslie Rozier
"Melissa is an incredible professional! She is the voice of calm when you're in the midst of a trying time in your life. I highly recommend her as the insurance agent who truly cares for her clients. She is dedicated to reaching the best possible outcome for all of your insurance needs."

Jason Grinstead

September 21, 2021

5  out of  5 rating by Jason Grinstead
"awesome professionalism and very prompt."

Melissa Ray

December 1, 2020

5  out of  5 rating by Melissa Ray
"We are getting it done while Kristina is on maternity leave 🙃💓👍"

Royzell Cooper

October 19, 2020

5  out of  5 rating by Royzell Cooper
"Great, outstanding staff !!!"

Hal Wedincamp

September 14, 2020

5  out of  5 rating by Hal Wedincamp
"Melissa Ray has taken care of my insurance needs for many years, and her father before her. Very dependable and experienced."

Lee Steele

June 26, 2020

5  out of  5 rating by Lee Steele
"The wonderful staff always takes care of our insurance needs without any issues. Melissa Ray is an excellent agent!"

David Dominick

June 12, 2020

5  out of  5 rating by David Dominick

Jim Horvat

October 25, 2019

5  out of  5 rating by Jim Horvat
"Awesome insurance staff,great discounts"

Judy Shippey

October 19, 2019

5  out of  5 rating by Judy Shippey
"Great service!"

William Lester

October 1, 2019

5  out of  5 rating by William Lester
"The office here is the best charle helped me and my family out thank you sir so much"

Vu Truong

December 7, 2017

1  out of  5 rating by Vu Truong
"The girl that works there for melissa is very rude. I needed to speak to melissa and she won't transfer me to the agent and i been waiting all day and no call back. Bad customer service!!!"

Brett Schafer

August 24, 2017

5  out of  5 rating by Brett Schafer
"Charles worked until 9pm last night trying to figure out why I got over charged. He not only fixed it but was extremely helpful, professional, and kind. I personally recommend you ask for Charles when going here."

Suna Lee

January 30, 2013

5  out of  5 rating by Suna Lee
"If you need Life or car insurance you should go see Melissa Ray @ State Farm, super friendly and profesionel staff!"