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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Heaven

August 22, 2025

5  out of  5
rating by Laura Heaven
"We had no problem with them having my truck repaired. I would recommend Melissa for your insurance needs 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Frederick Kerr III

August 14, 2025

5  out of  5
rating by Frederick Kerr III
"I was assisted by an agent named Mary Streb. She was very kind, patient, professional and attentive to me and the service needs being requested. Mary was very prompt with her emails; and able to quickly solve my issues, which put me at ease."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darby Boyd

August 12, 2025

5  out of  5
rating by Darby Boyd
"Melissa and Mary made switching to State Farm so easy and stress-free. They walked me through every step, answered all my questions, and made the whole process seamless. I truly appreciate their professionalism, kindness, and the personal care they put into helping me. I’m so glad I made the switch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marcus Singleton

August 12, 2025

5  out of  5
rating by Marcus Singleton
"I couldn’t be happier with my experience working with Mary. She went above and beyond to find me the best quote possible and made the whole process quick and stress-free. She explained everything clearly, answered all my questions, and made sure I got the coverage I needed at a price I could afford. Truly the best experience I’ve had with insurance—highly recommend her to anyone looking for great service and unbeatable rates!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donna Groover

July 29, 2025

5  out of  5
rating by Donna Groover
"Very efficient and friendly service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hunter Mac

July 29, 2025

5  out of  5
rating by Hunter Mac
"Great people great place and great vibe. Glad I met them"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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chris o

July 3, 2025

5  out of  5
rating by chris o
"Taylor did a spectacular job helping me with my insurance information!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Clifton Cordell

July 2, 2025

5  out of  5
rating by Clifton Cordell
"The Customer Service is wonderful and Mary is always so helpful and patient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shemeka Newton

June 26, 2025

5  out of  5
rating by Shemeka Newton
"Ms. Mary Streb is a great asset to the company. She always goes the extra mile and always has a smile on her face. She is definitely the true definition of customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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DIANA WISE

June 25, 2025

5  out of  5
rating by DIANA WISE
"Melissa, I had the privilege of working with your representative Mary, several times. She is very knowledgeable, patient and one of the sweetest representatives I've ever worked with. Mary is definitely a 10 !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Carter

June 22, 2025

5  out of  5
rating by Linda Carter
"They are very helpful. Always take care of any questions that I have.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Richey

June 19, 2025

5  out of  5
rating by Linda Richey
"My husband and I recently had lightning cause a fire in our home. Within seconds all you could see is black smoke. We immediately fled our home of more than 60 years. We raised 3 children 4 grandchildren and soon to be 3 great grandchildren in our home. To say there are memories in our home would be understated. The fire was extinguished and our home was saved and with a lot of work we are hoping to be able to salvage those memories. We use State Farm in Liberty County Ga. And today they reminded us of just why Melissa Ray and her team in Hinesville Ga. will always be our choice for our insurance needs. From the moment we told them what happened they went to work for us. Making sure we knew they were there not just because they insure us but because they knew what we needed in our time of need. We cannot express how deeply appreciative we are for Melissa Ray and her team. They put us first and that is what we needed. Thank you State Farm !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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andy carter

May 29, 2025

5  out of  5
rating by andy carter
"Very helpful and kind people!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barbara J

May 12, 2025

5  out of  5
rating by Barbara J
"Awsome team that goes above and beyond to meet their customer's satisfaction. Great work you'll n thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Donald Carrothers

May 12, 2025

5  out of  5
rating by Donald Carrothers
"I been with State Farm for years and this team that service my account is outstanding..cause they stand out."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cleve J Williams

May 6, 2025

5  out of  5
rating by Cleve J Williams
"Five stars are not enough for the professionalism in your office and your professional work, plus staff!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Patrick McDonald

April 29, 2025

5  out of  5
rating by Patrick McDonald
"Melissa Ray's office was extremely helpful with a claim that I was having issues. I couldn't have done it without Mary. Thank you so Mary. I really do appreciate all of your hard work"
We responded:
"We’re thankful for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Corey Vandiver

April 28, 2025

5  out of  5
rating by Corey Vandiver
"The State Farm team in Hinesville Ga, is very helpful and has great communication to getting me the best insurance policy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeannie Bennett

April 12, 2025

5  out of  5
rating by Jeannie Bennett
"Melissa and her team were extremely helpful. They are very polite and professional. They go out of their way to help you as much as possible."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jose Aguirre

April 3, 2025

5  out of  5
rating by Jose Aguirre
"Hello, This comment is a follow up to my initial review. My experience while going through the claim process has been easy and stress free. Today my claim was approved and the funds were easily transferred to my business account. From my initial phone call to the SF Hinesville office I have received excellent service from SF agents. Mary Elizabeth Streb was the agent that assisted me from beginning to end and then did a follow up call with me to ensure everything went well. She was kind, polite, and professional throughout the entire claim process. I am completely thankful and grateful for State Farm Insurance. However, it is the excellent customer service provided by agents like Mary Elizabeth Streb that make SF standout as a welcoming, friendly, helpful, and follow through insurance company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ROBERT GOOLSBY

April 1, 2025

5  out of  5
rating by ROBERT GOOLSBY
"They’re great, I needed help with a claim and they walked me through it"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Lanier

March 30, 2025

5  out of  5
rating by James Lanier
"The agents at State Farm were very helpful in addressing all my concerns. They even went so far to help me by setting up my "Drive Safe & Save". Very courteous and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Reynolds

March 26, 2025

5  out of  5
rating by Tony Reynolds
"They are always there when I need them for anything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Evan Thomas

March 26, 2025

5  out of  5
rating by Evan Thomas
"Was very helpful and answered all my questions quickly!! Worked around my schedule to make sure I got the information I needed and got my home insurance information to me quickly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Helen Stripling

March 25, 2025

5  out of  5
rating by Helen Stripling
"Melissa Ray was very helpful in assisting me with adequate coverage on my recent claim. She spends whatever time is needed to see that every item is addressed properly. She goes above and beyond what ever is needed. Thank you, Melissa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."